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Affiliated to:
Hotline:
1300-88-8811
Field Service Solutions
Service Plan 1   - Subscription (Applicable for 3 Years Contract)
Service Plan 2 - Purchase
Services
Duration
Benefits
Plan 1
Plan 2
Web-Trac
Services
 Web-Trac Vehicle Online Tracking Web Portal
Inclusive
1st Year
 Vehicle Online Tracking Web Portal
 Alert SMSs
Inclusive
1st Year
 Delivered to our 24 hrs Contact Centre and User’s Mobile Phone
 Contact Centre
Inclusive
1st Year
 For certain violations, the Contact Centre will call user for verification and
 next course of action
 Unlimited Access
Inclusive
1st Year
 Generate Unlimited Reports. Unlimited User Account
 Historical Data
Inclusive
1st Year
 Storage of customer data for 6 months
Maintenance
Services
 Free Maintenance
-
1st Year
 Inclusive Labour and Parts Replacements
 Unlimited Warranty
Inclusive
1st Year
 Warranty on Parts for the duration of the monthly subscriptions
 One (1) time installation fees
-
1st Year
Value Added
Services
 SIM Card
Inclusive
1st Year
 For the duration of the monthly subscriptions
 Be Connect
Inclusive
Inclusive
 24 hrs Contact Centre services
 Rasa Utara
Inclusive
Inclusive
 Inclusive vouchers
 BCARD
Inclusive
Inclusive
 Berjaya Group Loyalty Card

Contact Centre
1300-88-8811
24 hours and 7 days, 365 days Contact Centre (CC)

Kuala Lumpur
Lot 09-22 9th Floor Berjaya Times Square No.1, Jalan Imbi, 55100 Kuala Lumpur, Malaysia
T : +603 2141 6168
F : +603 2141 1921

Penang
Level 17, Penas Tower Midlands Park Centre 488-A, Jalan Burmah 10350 Penang, Malaysia
T : +604 227 8220 / 5220
F : +604 229 8220

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